A 99.9% Server Uptime
Our web hosting platform is based on a dependable, first–class hardware architecture and a significantly customized variation of Linux. That’s why, irrespective of what your web site is, or how many web site visitors you have, or even if there’s a DoS assault, our hosting servers will stay up and your web sites will remain visible online.
Our Linux web hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is vital that you also set up your own network infrastructure. For this reason, we built a custom–configured internal network in all our data center facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for jaw–droppingly fast data transmission rates and is also fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, no matter which web hosting offer you have chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our web hosting services, or if you find them inadequate, or if you decide that you should have a VPS packages rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain total control of your domains even when you delete your account with us.
24/7 Technical Support
If you run a web hosting firm, your tech engineers are of vital importance. That’s why we have meticulously handpicked a highly qualified group of techs, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to in under an hour and our average support ticket response time is well under twenty minutes!