Q: What does the web site migration service include? Will my website be safe?
A: The web site migration service provided by The Host Factory is absolutely free of cost and consists of transferring all your files, databases and emails from your present provider to your brand–new hosting account with us. We’ll also modify all the configuration settings necessary for your websites to be fully functional on our state–of–the–art cloud hosting platform.Our techs are completely capable of moving just about any site. With years of work experience in this field, they are experts in the specificities of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom web app with plenty of custom libraries is as easy as transferring a plain WordPress blog.
Q: Just how long will it take for my website to be migrated over to your platform?
A: There are a lot of variables to think about – the total number of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. That being said, we do try to accomplish all web site migrations in a 48–hour time window. Less sizeable web sites are transferred much faster – typically in less than 24 hours.
Q: My privacy is essential for me. What information do you require?
A: We’ll require the login information for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my site be offline during the transfer?
A: Nah. Your web site will stay completely operational during the transfer. As soon as everything is done on our end, we will notify you so that you can examine it and check for any problems. If everything is alright, all you will have to do is change your domain’s DNS records.
Q: Will my current hosting provider have to do anything?
A: Nope. Aside from your login info for the Control Panel, we don’t need anything. We’ll never touch base with your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all standard Linux–based web hosting platforms. We do not support Windows–driven web hosting platforms, since we don’t provide Windows web hosting services ourselves.In addition, we do not support proprietary web site creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.